Custom order completion times vary depending on the complexity of the piece and our current workload. Generally, small items like custom mugs or journals take 2-3 weeks, while larger furniture pieces may take 4-6 weeks. We'll provide you with a specific estimated completion time when you place your order.

Yes, we do offer international shipping. Costs and delivery times vary depending on the destination and the size of the item. Please contact us for a shipping quote to your specific location.

Absolutely! We offer a variety of locally sourced Jamaican hardwoods including Blue Mahoe, Spanish Elm, and Cedar. For most products, you can specify your preferred wood type. If you're unsure which wood would be best for your item, we're happy to provide recommendations.

Each product comes with specific care instructions. In general, we recommend wiping clean with a damp cloth and drying immediately. Avoid exposure to direct sunlight or extreme temperature changes. For cutting boards and other food-contact items, occasional treatment with food-grade mineral oil will help maintain the wood's beauty and protective qualities.

Due to the custom nature of our products, we don't offer returns or exchanges. However, if you receive an item with a manufacturing defect, please contact us within 48 hours of receipt with clear photos, and we'll work with you to resolve the issue.

Yes, we offer discounts for bulk orders, making our products perfect for corporate gifts or events. The discount depends on the quantity and types of items ordered. Please contact us for a custom quote.

Our apprenticeship program is designed to support aspiring woodworkers, with a focus on providing opportunities for women. If you're interested in learning more, please email us at literalabstract876@gmail.com (literalabstract876@gmail.com)with a brief introduction and your woodworking experience (if any). We'll get back to you with more details about the program and current availability.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.